Tag Archives: management skills

Correcting Problem Behaviours and Poor Performance

An employee’s thinking and feelings or attitudes are invisible to us. We can only infer them from the employee’s behaviour. Attitudes can’t be managed; only behaviour can. To be effective, fair and legal, it is best to focus on correcting the problem behaviour. Let’s examine this more closely. In a recent project where I assisted a recycling company [...]

Dealing with conflict in a team

As a leader-manager, it’s impossible to shy away from conflict within a team. Since everyone is an individual, everyone cannot agree on everything 100% of the time. Because of this, some sort of conflict is inevitable. Luckily, conflict is a great source of information and can actually result in more satisfied, productive employees after the [...]