Technology, Processes & Systems
At an operational level, more affordable technology and the integration of software systems are enabling a more holistic, integrated approach to human capital management (HCM). The end-to-end solution is now possible. This is good news because HCM, by its very nature, is complex and requires comprehensive business practice that has an effect throughout the organisational ecosystem. However, conceptual understanding does not simplify implementation that embeds these processes and systems at a detailed, operational level.
Successfully addressing these challenges requires an approach that draws on an integrated yet flexible framework (see MK Performance Framework™) which is supported by modularly designed products and services (MK Products & Services Architecture™). This enables structured, cost effective implementation of supportive HCM systems and technologies such as Balanced Scorecard, Performance Management, Learning Management Systems (LMS) and eLearning.